Friends and Family  Test Feedback

 

See our latest results

82% Very Good
12% Good
3% Neither Good nor Poor
2% Poor
2% Very Poor
0% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better?

Accessible for me personally, admin staff are always as helpful, competent, accommodating and friendly as possible. The Medical staff are kind, patient compassionate and obviously, competent. The whole practice is a complete package, I do not believe that as a practice, they could possibly do anything more professional or competent. I feel safe in their hands. THANK YOU
Posted on: 29/01/2026

Appointment was perfectly on time with Dr Lenoj Kanageswaran. He was friendly, attentive and thorough. Discussion and explanations of my condition, and of the meds was clear and reassuring. Whole consultation was exemplary.
Posted on: 26/01/2026

Friendly staff, helpful and efficient. My Doctor is also wonderful. I'm lucky to have such a good GP practice. Thank you.
Posted on: 22/01/2026

Excellent service Always get same day appointments if required. All doctors l have seen at the practice have been first class . Ido sometimes have trouble with Anima but my husband accesses this on my behalf.
Posted on: 21/01/2026

I think the questionnaire at the start asked a lot of questions that would already be in my medical record. A simpler way of contacting would be better. But overall the response time by the gp and utilisation of a paramedic was really positive.
Posted on: 21/01/2026

I received kind care and my doctor listened to me.
Posted on: 21/01/2026

I was treated with dignity by a highly professional kind efficient nurse called neive funnell. Fantastic lady and service. Many thanks
Posted on: 21/01/2026

Got an appointment quickly, GP was really Lovely and caring got the appointment i need for follow-up perfect
Posted on: 21/01/2026

It was a phone appointment and the dr gave me a clear explanation and advice on what was needed
Posted on: 21/01/2026

The doctor was great, an outstanding professional and with amazing social skills, calm and respectful. I felt greatly cared for
Posted on: 21/01/2026

I was able to have an early appointment - meaning I didn't miss very much school (I'm a teacher). The Doctor was very efficient abd professional and was very helpful.
Posted on: 17/01/2026

The nurse I saw was friendly, cheerful and got on with what she needed to do. She was very helpful and answered any questions I had.
Posted on: 15/01/2026

I have Parkinsons and the attention and service I receive is brilliant. I get an appointment quickly if necessary. My doctor explains everything succinctly and I could not wish for any more assistance.
Posted on: 15/01/2026

Dr hall answered my questions, examined referred me for an X-ray tge appointment I’ve received aGREAT service thank you!!!!!!
Posted on: 14/01/2026

My appoinment was on time and the phlabotomist was quick in her work and friendly, it was over and done in seconds, no pain and no fuss and i was very happy with her skill level as i did not feel anything.
Posted on: 14/01/2026

Doctor Hall as usual very thorough, kind and professional. The only issue with the booking process I had is that my appointment didn’t show in my anima app so I had to call the surgery to confirm the appointment
Posted on: 14/01/2026

Dr. Sweeny was very thorough, friendly and approachable.
Posted on: 14/01/2026

Was concerned about my daughters mental health and a GP contacted me within 2 hours
Posted on: 14/01/2026

Excellent, Dr Yates is always very supportive and helpful thank you
Posted on: 07/01/2026

Understanding and kind doctor. Listened and put immediate plans into action to assess my issues and health. Friendly reception who helped me with forms.
Posted on: 07/01/2026

Very helpful advice and very much appreciated being seen at such short notice following my discharge from hospital
Posted on: 07/01/2026

It was important that my concerns were addressed and they were, I felt relieved that a referral had been made.
Posted on: 07/01/2026

THE DRESSING 0n my leg was changed to a silver dressing and it feels much better.
Posted on: 03/01/2026

Nothing better the surgery care and attention are second to none
Posted on: 03/01/2026

Short waiting times and friendly approach from GP, he was very reassuring and helpful in terms of getting the issue addressed
Posted on: 03/01/2026

My appointment request was answered quickly and an appointment was made the same day. Thank you.
Posted on: 02/01/2026

The service was very good. Receptionist was efficient, understanding and I was contacted by the doctor very Promptly.
Posted on: 02/01/2026

The nurse was very informative and professional in her assessment of my condition.
Posted on: 02/01/2026

The practice nurse was thorough and clear in her explanations about Type 2 diabetes and was patient in answering my questions. Also, gave ample time in the appointment.
Posted on: 02/01/2026

I always find Dr Lofthouse swift to repspond, professional and warm in her manner. Much appreciated.
Posted on: 03/12/2025

De Ray is an incredible doctor. She is efficient, thorough and extremely knowledgeable. She makes you feel heard & provides the necessary support in a professional, friendly and caring manner.
Posted on: 03/12/2025