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Doctor listened to my problem with caring manner, investigated and prescripted cream hopefully seems to be the cure - many thanks
Posted on: 28/11/2025

I have a complex medical history and a few medical conditions alongside each other. I saw Dr Matt, after a thorough examination, he spent the time ensuring that I was able to go immediately to A&E, I can NEVER THANK HIM ENOUGH!!!! I had a very bad infection, had I not been scanned, the infection could have become very much worse, I could easily have found myself with sepsis, maybe I would not be here to write this, but I am and I know it is Dr Matt that I have to thank. His diligent care will never be forgotten, I am always thankful for his experience and care. This is not a one off, he is an absolutely excellent Doctor, I feel guilty that he became ‘stuck with me’ as a patient ! The clerical staff are also excellent, I have personally watched them deal with a very difficult situation with the utmost curtesy and professionalism . Whenever I have had reason to contact the receptionist’s, they have been kind and efficient. All in all, I count myself as very lucky to be a patient of this surgery. THANK YOU!
Posted on: 28/11/2025

Thought Dr Hall listened to me and came up with a clear plan of action
Posted on: 28/11/2025

I was given a prompt appointment and my GP was excellent.
Posted on: 27/11/2025

Dr Lofthouse was clear in her answers and explanations. Sent us links to follow for ADHD referral and took blood pressure required for self-completion of birth control repeat prescription. I had a confusing experience the next day when I called in to check the prescription would be at Boots. Apparently details for anyone over 13 yrs cannot be shared with a parent without the express permission of the young person. I think this is too young. I understand the need for privacy but a 13 yr old is a child by any definition. I guess that's not relevant to us any more as my daughter is almost 18, however we attended the appointment together (as was her preference), I feel I should be able to check on whether her prescription was ready. In general I think it would be better to have an opt out system and for young people to say if they don't want their parents to be able to access info.
Posted on: 27/11/2025

Spoken to on time and not rushed. Time to discuss my condition and make choices as to next steps. Very happy.
Posted on: 26/11/2025

Everything straightforward and efficient
Posted on: 26/11/2025

The tests were generally very quick and thank you for getting back to me
Posted on: 26/11/2025

Dr Matt telephone with results of urine test and issued me with a prescription for antibiotics which was sent to chemist and I was on them within 24hrs
Posted on: 26/11/2025

I was in the busy waiting area for a good 25minutes before I went in to see the GP. But it was Monday morning so I guess that’s why .
Posted on: 26/11/2025

My appointment ended up being 10 mins early and also I was given adequate time to discuss my issues with the GP
Posted on: 26/11/2025

Very satisfied. I was seen promptly and the doctor was very attentive and reassuring. No complaints whatsoever.
Posted on: 26/11/2025

I felt Gp was understanding and patient, did not feel rushed. Advice given was appreciated, felt the appointment was helpful.
Posted on: 26/11/2025

Dr was very helpful. I came away feeling I had been listened to and my questions answered.
Posted on: 26/11/2025

I went in to the nurse ontime. My nurse was very friendly and reassuring.
Posted on: 24/11/2025

Always professional and good advice and never feel hurried. Always feel listened to.
Posted on: 24/11/2025

I was 4 minutes late for my appointment and they asked me to rebook for another day. I walked 45 minutes amd they send me home, but when i waiting 20-30-40 minutes sometimes no one say nothing.
Posted on: 23/11/2025

Dr Lofthouse listened to me and was very kind and helpful.
Posted on: 19/11/2025

My needs were met promptly and with understanding
Posted on: 19/11/2025

Everything was such a pleasure from the beginning to the end, especially the nurses, they’re all so kind and helpful.
Posted on: 19/11/2025

Excellent and speedy response to my anima enquiry and subsequent visit with GP was in rushed and very satisfactory
Posted on: 12/11/2025

Dr Malik was empathic and listens.
Posted on: 12/11/2025

Dr Sweeney was brilliant. There was a one hour wait. Perhaps could have screens showing the wait time/progress?
Posted on: 12/11/2025

Dr Matt is very kind and caring. I had a thorough review of my condition and how he would get the bottom of it
Posted on: 12/11/2025

I have always received a professional, swift and sympathetic response from those I've encountered at the practice: reception staff, nursing team and doctors. I am grateful.
Posted on: 12/11/2025

Understanding, empathic, listens and speak to me in a way that I can understand. Patient and thorough, excellent
Posted on: 09/11/2025

Good service and very little waiting. Staff always seem calm and empathetic
Posted on: 08/11/2025

The nurses at the appointment were friendly and knowledgeable, they made me feel comfortable and happy to answer all the questions I had, which were quite a lot. They were brilliant.
Posted on: 05/11/2025

Dr yates is very caring and her bedside manner is impeccable
Posted on: 05/11/2025

I feel I can trust my GP. He is thorough and listens carefully. I appreciate the continuity of care I am currently receiving from him.
Posted on: 05/11/2025

Helpful and friendly very informative
Posted on: 05/11/2025

Dr Matt is professional, knowledgable, and empathetic. He could serve as an example of best clinical practice! I couldn’t imagine better GP! I am so lucky! Thank you Dr Matt and NHS!
Posted on: 05/11/2025

Doctor was pursuing options for best treatment and follow-up
Posted on: 05/11/2025

Prompt reply from GP to my medication
Posted on: 05/11/2025

Satisfied with my visit, I booked in via the automatic screen I had to wait 15 minutes past my appointment time , I I thought I may not have booked in correctly , which did make me feel a little bit anxious, but I do also appreciate that it was also busy , so not a complaint about the surgery
Posted on: 05/11/2025

I was seen on time, wasn't rushed, had an opportunity to ask about anything else, and was given a flu jab there and then without a booking.
Posted on: 05/11/2025