Friends and Family Test Results

I was extremely impressed and reassured by all
Posted on: 20/06/2024

Dr Matt really listened & was very thorough I felt reassured thank you
Posted on: 17/06/2024

Most appointments are on time. I feel listened to.
Posted on: 17/06/2024

I’ve called for an urgent appointment and they were responsive and extremely helpful to accommodate this and treat it as such. Our GP is amazing, Dr Matt Smialowski.
Posted on: 17/06/2024

Seen promptly. Clear communication from all involved. Actions taken to resolve the isdue
Posted on: 17/06/2024

1. The practice followed up with me very quickly after a blood test. 2. I did not have to wait long for an appointment with the nurse about the blood test results. 3 The nurse was kind and empathetic and explained my results to me well. 4. The appointment was on time.
Posted on: 17/06/2024

Service consistant
Posted on: 05/06/2024

Everyone is so nice and helpful and makes me feel at ease
Posted on: 29/05/2024

The ANIMA system worked!
Posted on: 15/05/2024

Efficient and answered what I needed
Posted on: 13/05/2024

The doctor I saw was pleasant and listened to me about my problem. Looked at the sight of the problem and said it looked all clear. And a bonus was the appointment was on time.
Posted on: 10/05/2024

Very efficient and friendly practice. Never fail to deal with my issues
Posted on: 10/05/2024

Swift action on my request , really appreciate
Posted on: 09/05/2024

Good service
Posted on: 09/05/2024

My GP listened to me and agreed to take the follow up action that I requested.
Posted on: 09/05/2024

Not good for older folks waste of time waiting for phone call back
Posted on: 09/05/2024

Excellent advice which left me feeling confident as to the way forward.
Posted on: 09/05/2024

I used anima after 3pm on a friday before bank holiday and was seen at the surgery within 2hrs. Thorough examination to rule out serious infection, prescription for antibiotics and referral to specialist clinic. Excellent service.
Posted on: 09/05/2024

I needed to see a doctor urgently. I completed the form online via Anima then got a call and an appointment at 10.00am for which I was hugely grateful.
Posted on: 09/05/2024

Prompt replies from Doctors, always, and caring service
Posted on: 09/05/2024

Don't like new system of having to complete an online econsult every time to be able to get an appt. It is longwinded and takes too long, and isn't open early enough in the morning to make it convenient to use. Some GPs are very good and thorough in their consultations, others are less helpful and don't really seem to want to refer you for tests or further options, just want you to try what you think is best and wait another month.
Posted on: 09/05/2024

The nurse I saw was so lovely and I recently had a call with a doctor who was so understanding. Overall I’ve felt really supported and listened to.
Posted on: 08/05/2024

Just due care and attention and kindness .
Posted on: 08/05/2024

A blood test was carried out efficiently and I was seen ahead of time!
Posted on: 08/05/2024

It was a yearly birthday MOT which worked well and was able to book by visiting the surgery after an invitation to attend
Posted on: 08/05/2024

The Dr himself was friendly and helpful, it is the procedure to get either in front of one or on the phone. The booking through Anima is painful and takes too long. As patients, we want to be able to speak to a human and not have to be triaged through technology to decide if we deserve a face to face or telephone appointment.
Posted on: 08/05/2024

Every time i vist i feel very comfortable and they receive me as there own family member.
Posted on: 08/05/2024

Got a clear answer and can go ahead with my prescription
Posted on: 08/05/2024

As usual good service ,
Posted on: 08/05/2024

I was looked after very well and she dealt with everything efficiently. Very friendly atmosphere and gave me confidence.
Posted on: 08/05/2024