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83% Very Good
10% Good
3% Neither Good nor Poor
0% Poor
3% Very Poor
0% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better?

My appointment request was answered quickly and an appointment was made the same day. Thank you.
Posted on: 02/01/2026

The service was very good. Receptionist was efficient, understanding and I was contacted by the doctor very Promptly.
Posted on: 02/01/2026

The nurse was very informative and professional in her assessment of my condition.
Posted on: 02/01/2026

The practice nurse was thorough and clear in her explanations about Type 2 diabetes and was patient in answering my questions. Also, gave ample time in the appointment.
Posted on: 02/01/2026

Had a urgent appointment and Dr Matt was very thorough.
Posted on: 18/12/2025

Got treatment and attention was first class
Posted on: 17/12/2025

Receptionist was helpful and friendly. Dr was professionall,friendly and listened to me and helped me with my concerns
Posted on: 17/12/2025

I must say dr sweeey made me very comfortable and calm and listened very carefully to what I had to say and explained everything I had to do so could not have done any more excellent dr
Posted on: 17/12/2025

my Gp listened well and I was able to see the GP OF MY CHOICE WHICH II usually see. For me this continuity is vital to my feeling known and well treated in my practice.
Posted on: 17/12/2025

The doctor I had made me feel comfortable and she was very kind
Posted on: 17/12/2025

Always had perfect service ever since l was on the practice books. The staff and doctors have never failed me or my family.
Posted on: 15/12/2025

Dr Lenoj Kanageswaran was very patient and really took the time to listen to my 12 yr old son and reassure him that his pains weren’t because of anything worrying. He had a calm and gentle manner and couldn’t have been any nicer! He was professional, kind and caring. Highly recommend, thank you!
Posted on: 12/12/2025

Dr Hall listened to my health concerns & suggested way forward
Posted on: 11/12/2025

Filled in the anima app at 8am ...had a phone call with an appointment for 11am seen by my gp and medication given
Posted on: 11/12/2025

The doctor was very thorough & agreed with me that I needed an MRI scan on my knee.
Posted on: 10/12/2025

Seen quickly by Dr. Malik, who was kind and caring, and who listened attentively, noticed things, asked relevent questions and expedited further treatments and tests speedily. He explained patiently, reassured and referred me onwards swiftly. He was totally wonderful.
Posted on: 10/12/2025

Very pleased with the appointment with Dr Lenoj Kanageswaran. Was a great listener, gave me great advice and guidance - really point my mind at rest over something that was causing me considerable concern.
Posted on: 10/12/2025

Nurse was efficient and polite. Dr attended on spec.
Posted on: 10/12/2025

I arrived a few minutes before my appointment and was seen almost straight away with little waiting time. The nurse was very professional and explained everything as she went, and answered my questions, which immediately put me at ease.
Posted on: 10/12/2025

It was easy to use and the whole experience was very smooth.
Posted on: 10/12/2025

Kind and responsive nursing team
Posted on: 10/12/2025

Prompt response from a very helpful doctor - approachable manner, understanding and professional. I couldn’t ask for more. Superb - thank you.
Posted on: 10/12/2025

A kind and helpful doctor. I thank her for her quick response and for taking further steps in my treatment.
Posted on: 10/12/2025

The doctor was great. Had to wait an hour with 2 small children in a waiting room full of people coughing. That was the difficult part.
Posted on: 10/12/2025

Got appointment on same day as requested and doctor very understanding
Posted on: 10/12/2025

My Dr has a more understanding of my conditions so it’s good that I can speak to my own Dr in almost every occasion I have appt fir
Posted on: 10/12/2025

Once I finally managed to get an appointment with a doctor for my daughter! We were happen with the treatment plan for her acne and she was prescribed with a prescription.
Posted on: 10/12/2025

I have struggled with your form. It is bloody awful.
Posted on: 10/12/2025

The nurse I saw spent a lot of time looking at her computer and avoiding eye contact. I had to ask her to explain her technical language. She was very nice and drew blood painlessly. The doctor was charming.
Posted on: 10/12/2025

Really pleased. Felt in safe hands. Doctor experienced, knowledgeable and reassuring.
Posted on: 09/12/2025

I am very pleased with visit with healthcare assistant, checked everything I went for and she so friendly and hopeful
Posted on: 06/12/2025

Can't think of anything to complain about as all my appointments were handled with care with a very friendly manner, could not ask for any better treatment
Posted on: 06/12/2025

The doctor’s appointment went very well!
Posted on: 05/12/2025

Very prompt service. Excelent treatment Made to feal very confident with the outcome.
Posted on: 05/12/2025

Dr Sweeney was friendly, informative and caring. I felt comfortable and in safe hands.
Posted on: 04/12/2025

He was very carrying at took his time talking to me and listening to what I had to tell him
Posted on: 04/12/2025

I always find Dr Lofthouse swift to repspond, professional and warm in her manner. Much appreciated.
Posted on: 03/12/2025

As usual Dr Malic was on time and a Dr that is never complacent, very thorough.
Posted on: 03/12/2025

Got an appointment the same day, Dr Sweeney dealt with my problems, as ever, very efficiently and very thoroughly
Posted on: 03/12/2025

This 'very good' rating was because the appointment was on time, and I got this appointment most promptly following my Dexa scan. The implications of osteoporosis and it's potential treatments were clearly explained by Dr. Smialowski. A risk questionnaire was quick, and easy to give results. I was immediately emailed a form to assess my calcium intake- as well as how to improve this. I felt the clinical care, from Dr. Smialowski was excellent. I was pleased by the quantity of instantly accessible information given me. Thank you
Posted on: 03/12/2025

De Ray is an incredible doctor. She is efficient, thorough and extremely knowledgeable. She makes you feel heard & provides the necessary support in a professional, friendly and caring manner.
Posted on: 03/12/2025

Dr Hall is awesome, she has helped me so much and understands my issues, i hope she will be my doctor forever
Posted on: 03/12/2025

Dr Matt telephone and advised me to go to see him, was seen within 30mins, medication given to help my infection and symptoms. System can work but anima not always easy to navigate.
Posted on: 03/12/2025