Contact Us


Grosvenor Medical Centre

Grosvenor Medical Centre
23 Upper Grosvenor Road
Tunbridge Wells

Get directions (opens in Google Maps)

Phone: 01892 544777

Disabled Access

  • Grosvenor has consultation rooms and treatment rooms on the ground floor. A disabled toilet is also available.

See our disability access policy


  • Grosvenor has emergency parking for patients reserved for those with mobility issues or the very frail.
  • Please inform reception if you think you will need one of these spaces at the time of booking.
  • Doctors may need to leave on emergency visits at any time so please do not park at the front of the practice or block any cars in.
  • Meadow Road multi-storey car park is the nearest available parking and is only a 5 minute walk away.

St James Medical Centre

St James Medical Centre
11 Carlton Road
Tunbridge Wells

Get directions (opens in Google Maps)

Phone: 01892 544777

Disabled Access

  • St James has a disabled toilet and also a stair lift to the first floor.
  • St James also has a ground floor consulting room accessible to those with disabilities.

See our disability access policy


  • St James has limited parking spaces for patients and time restricted on street parking in Carlton Road.

Out of Hours

Enhanced Access

Improved Access at Evenings/Weekends

On the 1st October 2018 Improved Access was launched nationwide and you can now see a range of clinical professionals during:

  • weekday evenings between 6:30pm and 8pm
  • Saturdays and Sundays

These appointments offered could be:

  • at your registered practice
  • another local GP practices
  • another local NHS service - such as a General Practice Hub
What type of appointments will be available?

Evening appointments between 6:30pm to 8pm Monday to Friday will be offered by a practice in your area. These appointments will be offered by a range of clinical professionals. On Saturdays, a clinical professional will be available between 9am to 12pm. On Sundays and Bank Holidays a GP will be available between 9am to 12:30pm (at a hub in Tunbridge Wells or Maidstone).

Who can book these appointments?

Improved Access appointments are available for all patients registered with a West Kent practice. However, it will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.

How can I book an appointment?

Request an appointment online

You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6:30pm to 8pm Monday to Friday.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services


Use NHS 111 if:

  • You need help now, but it's not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online